Not sure which Meraki gear you need? Try our buying guide

If you run a small or medium business, choosing networking gear can feel like reading a foreign language. Model numbers, throughput ratings, licence terms, PoE budgets — it's a lot to weigh up when all you really want is reliable Wi‑Fi, a secure connection, and one less thing to worry about. So we built something to take the guesswork out of it: a buying guide that lives right inside the chat on TYO Store.

Choosing gear shouldn't need an IT degree

Most "buying guides" are a wall of spec tables that assume you already know the answer. Ours does the opposite. It asks a handful of plain‑English questions about your situation and turns those answers into a short, concrete recommendation — using the actual products we have in our catalogue, with live pricing, not a generic list pulled from the internet.

It's the same advice you'd get if you rang us and described your setup, available any time of day, in the corner of your screen.

Meet the buying guide

Open the chat bubble on any page of the store and you'll see a "✨ Help me choose" button. Tap it and the guide takes over — a friendly, step‑by‑step flow that narrows things down without ever making you feel rushed or upsold.

There's nothing to install, no form to fill in, and no email required to get a recommendation. You can bail out and just chat to us at any point.

How it works — six quick questions

The guide walks through six short questions. Each one is a tap (or you can type your answer in your own words — it understands plain English):

• What are you setting up? — SD‑WAN / security, switches, wireless, a cellular gateway, cameras, or sensors. These mirror the six Cisco Meraki product families we lead with on the homepage.
• Personal or business? — so the advice fits how you'll actually use it.
• How many people or devices? — a rough sense of scale (just a few, a team, or larger).
• How many locations? — one site, a couple, or many. Multi‑site changes the recommendation.
• Do you need to manage it remotely? — the single biggest reason businesses move to cloud‑managed networking.
• Any brand preference? — we recommend Cisco / Meraki (and tell you why), but you're free to pick another vendor we carry, or "no preference".

That's it. Six taps and you're done.

Grounded in our live catalogue — no guesswork

Here's the part we're proud of. When the guide makes a recommendation, it doesn't invent products or prices. It searches our live catalogue for gear that matches what you told us and shows you real options as product cards — name, image, price, and a link straight to the product page.

The starting price is shown as a clear "from $X" so you know the entry point at a glance, and every figure comes from the same catalogue that powers the rest of the store. Out‑of‑stock or end‑of‑life models don't get pushed as buying options. If we genuinely can't match something, the guide doesn't bluff — it connects you to a person.

For example, ask for SD‑WAN / security and you'll see the current Meraki MX appliances, from the compact MX68 up to the MX105, so you can size up by what your site actually needs.

We lead with Meraki — and here's why

When you don't have a strong preference, the guide leads with Cisco Meraki, because for most lean teams it's simply the easiest way to run a serious network:

• One cloud dashboard for Wi‑Fi, switching, security and more — manage every site from anywhere, including your phone.
• Set‑and‑forget updates and built‑in security, so the network looks after itself between visits.
• It scales with you — add a site, a camera, or fifty access points and manage them the same way.

And a differentiator that's easy to miss until you need it: most Meraki hardware carries a lifetime hardware warranty with free advance replacement via RMA while the device is licensed. That covers the MX security appliances, MS switches, MR indoor access points and MG cellular gateways — essentially the gear most businesses run. (Cameras and sensors carry multi‑year warranties, and outdoor APs a year.) If something fails, a replacement is on its way before you send the old one back. That's a real edge over the prosumer alternatives.

None of this locks you in, though — if you'd prefer another manufacturer we stock, the brand step lets you say so, and we're happy to supply it.

Talk to a human whenever you want

The guide is there to save you time, not to replace us. At any point you can drop out of the flow and just ask a question — and if you'd rather speak to a person, say so and we'll email the team with your details so we can follow up. You'll always see our direct phone and email too.

Try it now

Next time you're on the store and not quite sure what to order, look for the chat bubble and tap "✨ Help me choose." Six quick questions and you'll have a grounded, honestly‑priced recommendation — and a human on standby if you want a second opinion.

Browse our Meraki range to see what's in stock, or get in touch and we'll help you size it for your business.